Using Routers with Cisco dCloud

How Routers Work with Cisco dCloud

This online help content update will complete in February 2026.

Routers manage the network communication among components of an active dCloud session. Routers built into dCloud content automatically start and work as a session becomes active.

You can also use a router that you provide with some dCloud sessions. Most often, you provide a router to manage connections between an active session and endpoints that you plug into or connect wirelessly to the router, such as your laptop, IP phones, or video conference equipment.

Set up Meraki Router for dCloud Use

To set up your router for dCloud use, connect the router to the Internet and add it to dCloud. Meraki MX devices have zero touch configuration; however, legacy routers require configuration using customized configuration files that you download from dCloud.

For Meraki MX appliances: Add the device for dCloud use only once for each Meraki MX. The Meraki MX configuration will be dynamically added and removed at session start and session end, respectively. The Meraki MX will connect automatically to any session to which you add it.

You do not need to perform any additional actions to start the IPSec VPN tunnel that connects the session and Meraki MX. It can take up to 5 minutes after the session becomes active for the VPN tunnel and session/router connection to be fully operational.

For legacy routers: Download the configuration for each router for dCloud use only once and then configure the legacy router for dCloud. After configuration, your router connects automatically to any session to which you add it.

You do not need to perform any additional actions to start the IPSec VPN tunnel that connects the session and router. It can take up to 5 minutes after the session becomes active for the VPN tunnel and session/router connection to be fully operational.

The connection automatically initiates when you do either of the following:

• Connect your laptop to the router using a wired or wireless connection and initiate traffic to the virtual machines in an active dCloud session.
• Connect an IP phone, a video conferencing device, or another device to the router's switch ports.

To include your configured router and/or Meraki MX in a dCloud session: Select it when you schedule a session and/or add the router and/or MX to an active session. You can also share your configured router and/or MX with other dCloud users. Added users can include your router and/or MX in a dCloud session if the router and/or MX is not in use by you or others which whom you shared it.

Because space for user-provided router configurations is limited, legacy routers not used for 6 months are automatically removed from Cisco dCloud.

For questions, contact the dCloud team.

Supported and Recommended Routers

Supported routers are the router models that you can select when adding a router to dCloud and that were tested with Cisco dCloud. Recommended routers are the subset of supported router models that are best suited for use with different dCloud content types. For lists of supported and recommended routers, see:

• Supported Routers for the router models tested with dCloud. The list includes the configuration tested for each router model, including the Cisco router and AP IOS versions and the physical router ports used to connect the router to the Internet and to external devices including laptops, IP phones, and VXC devices.
• Recommended Routers for the subset of router models recommended for dCloud use. The list includes router and component product numbers and prices to help you order a router to use with dCloud.
• Routers Recommended for dCloud Solutions for router models recommended for use with different dCloud content types.

Unsupported Router Use with dCloud

IMPORTANT: The Cisco dCloud Team does not provide support for configuring or troubleshooting unsupported legacy routers.

REQUIRED: Only supported Meraki MX models can be added for use with Cisco dCloud.

CVO Router Use with dCloud

If you are a Cisco Virtual Office (CVO) user and your laptop connects to the Internet through a CVO-issued router:

• Use the public Ethernet ports on your CVO router to connect to an active dCloud session
• Before logging on to Cisco dCloud to use an active session, log off from programs on the Cisco internal network and disconnect from your Cisco work VPN

Router Ports for Internet and Device Connections

For the router ports to use for cable connections to the Internet and to devices, refer to the router model and then to these columns in the Supported Routers list:

• External/Internet Port: Port to use to cable the router to the Internet connection.
• Switch Ports: Ports to use to cable the router to laptops, IP phones, and video conference (VXC) devices.

For questions, contact dCloud Support.

Wireless Product Regulatory Domain and Approval

Some dCloud content requires user-provided wireless routers. Users are responsible for verifying approval of these wireless routers for use in their individual countries. To verify approval and to identify the regulatory domain that corresponds to a particular country, see http://www.cisco.com/go/aironet/compliance.