March 2026
Note: Router and Enpoint Help topics are being renovated during Spring 2026. Stay tuned.
Meraki routers and endpoints are required
Attention: You must use Meraki endpoints and routers. Legacy routers are not supported.
We highly recommend and support the following Meraki MX Endpoints, Cisco router models, and configurations tested and approved by the Cisco dCloud Team for use with dCloud content.
Important Note: Legacy routers are no longer supported by the dCloud team.
To set up your router for dCloud use, connect the router to the Internet and add it to dCloud. Meraki MX devices have zero touch configuration.
Supported Meraki MX Appliances
Add the Meraki device for dCloud use only once for each Meraki MX. The Meraki MX will connect automatically to any session to which you add it.
The Meraki MX configuration will be dynamically added and removed at Session Start and Session End.
To learn more about how Meraki enhances Cisco solutions, see How Routers work with Cisco dCloud and Get a Meraki MX Router for dCloud Use.
Table 1. Supported Meraki MX Endpoints
Cisco IOS Versions
A newer Cisco IOS version may be available for your device. If you encounter problems using a newer Cisco IOS version, please contact Cisco dCloud Support.
routers used with Cisco dCloud must support Cisco® Easy VPN. At this time, routers running Cisco IOS XE do not support Easy VPN and cannot be used to connect endpoints to Cisco dCloud.
Router and Endpoint Recommendations
For lists of routers and endpoints (IP phones and TelePresence units) recommended for use with dCloud content, refer to the Cisco dCloud BOM.
Unsupported Routers
The Cisco dCloud team does not provide support for configuring or troubleshooting unsupported routers,
Endpoint Use by dCloud Content
To find out the required and optional endpoints that you can use with a demonstration, lab, or other dCloud content, click the content title content's More Information and scroll to the Requirements section. Guides and scripts in the Resources tab explain how to use the endpoints during an active session.
Get a Router or Endpoint
Select a recommended router or endpoint from the Cisco dCloud BOM and order it using your preferred Cisco method. Cisco users can borrow a router or endpoint through Cisco's Demo Loan Services. Pre-configured routers are not available for Cisco dCloud. Third-party endpoints are not available via Cisco dCloud.
Wireless Regulatory Domain and Approval
Some dCloud content requires the use of wireless routers and access points. Users are responsible for verifying approval for use in their individual countries. To verify approval and to identify the regulatory domain that corresponds to a particular country, visit: http://www.cisco.com/go/aironet/compliance.
Split DNS Feature
If a 1811W or 1861 router is not upgraded to the recommended Cisco IOS version, the split DNS feature may not work properly. As a workaround to upgrading the router, use the IP address instead of the DNS names in the demonstration URLs.